Enrolment Administrator
An exciting opportunity has arisen to join our well-established Student Recruitment & External Relations Department on a temporary, hourly paid basis.
Working closely with your colleagues in this small, friendly team, you will provide an outstanding student enrolment experience to potential and enrolling students. Successful candidates will have previous experience within an Administrative role, have excellent communication and organisation skills, and a self-assured and professional approach.
Full training will be given to the successful applicants, with ongoing mentoring from an experienced manager.
This role is ideal for someone with experience in administration with keen attention to detail has an ability to act authentically with different people and situations by remaining positive and showing understanding and empathy. They should live the Bradford College values and place students at the “heart” of everything they do.
Applicants should be available on the following dates (various shifts):
* 24th August- 1st September
Applicants may also have the opportunity to continue with some enrolment work between the following dates, dependent on need:
* 2nd September- 30th September
Responsibilities include:
* Support the student enrolment process, the dispatch of enrolment information and other priority administration tasks
* Responsible for the processing of student enrolments across levels and subject areas
* Responsible for verifying documentation, which could include academic qualifications and DBS checks
* Input and record all enrolments in line with service level agreements to deliver a responsive, supportive and customer led service
* Use College based systems (EBS) and processes to input, record and track enrolments
* Support the Contact Centre/Student Service Teams(inbound /outbound calls) and act as an overflow in peak times/holidays/ sickness etc.
* Provide high standards of customer service and first class administration
For the full job description and person specification, please click here
The Ideal Candidate
The ideal candidate will be learner and quality focused with a commitment to our vision of working together to transform lives. They should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within their core values.
Education & Training
* GCSE Maths 4-9 (Grade C or above)
* GCSE English 4-9 (Grade C or above)
Experience
* Working in a customer service environment
* Experience of data entry and administration tasks
* For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk
We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.
Bradford College
At Bradford College our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.
Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. From undergraduate, postgraduate and professional qualifications to distance learning and short community courses.
Our aim is to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference to the lives of everyone at Bradford College.
Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications from all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service.
Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.